Every day, we deliver to hundreds of customers across the following countries
Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
We are currently working on expanding our horizon and add more countries to our current list. Once we have streamlined our processes, we will definitely open our doors to the ever-expanding international market.
Generally, the shipping lead time starts after the order has been fulfilled successfully.
USA - 5 to 12 working days
Canada - 12 to 20 working days
Due to customs and other import related processes, the shipping lead time for most of our packages for European countries (please refer above for country names) is approximately 20 to 25 working days after the order has been fulfilled.
Note: In some cases, due to unavoidable circumstances like holidays, bad weather, or some other reasons orders might take few extra days to get delivered to their destinations. So please we humbly request to you for your cooperation and patience.
We generally try to ship out the order within 24 hours from the time it is received (exceptions are when we are running promotions). We would provide the shipping tracking number (with required details) as soon as it gets active. In most cases, the tracking number gets active within 3-4 days after the order has been shipped. In some situations, the tracking number can take an extra day or two to get activated before it starts providing the order tracking information. Again your patience is highly appreciated.
If you have not received your shipping tracking number within 3-4 days after the order has been placed, then please send us an email at firstname.lastname@example.org or call us at our toll-free number 1-844-237-4229 and we will immediately look into the matter and get back to you at the earliest.