Help Center

We are located in the Grand Canyon State – Arizona in the heart of the jewel in the desert, city of Tempe. We are proud to be part of the "Valley of the Sun".

If you have any questions, feel free to get in touch we us using our Contact Us page. We'd love to hear from you - please use the form to send us your message, questions or ideas. 

Or you can email us at info@accessories4shoes.com or call us at our Toll-free: +1(844) 237 4229 and we will try our best to help you out.

You can get in touch with us 24/7  by sending us an email at info@accessories4shoes.com 

But if you want to talk to our help desk staff then our customer service hours are as below.

Monday - Friday: 8am - 5pm AZ Time (Saturday - Sunday: Closed)

As long as the order has not been processed and shipped we can issue a refund. Original shipping is non-refundable.

After logging into your account, the status of your checkout history can be found under Order History. For all the orders, a tracking number (article tracking number) will be given to you after the receipt given from the respective postal services.

You can also track your order on our order tracking page click here. Please keep the tracking number handy as it will be needed on the this page to initiate the tracking history for order. Generally it takes 2-3 days for the tracking number to get activated to show any tracking details. 

Generally, if possible, we try to get our customer items from one supplier. But sometimes due to logistics and other reasons (like price and shipping time) we do have to split the order items along different suppliers to facilitate faster deliveries. 

As a result you will get multiple packages delivered from different suppliers around different time frame to complete your whole order. We hope our customers will understand this and we request their patience during this delivery phase while the packages are getting delivered.

At the moment, we only accept Credit/Debit cards, Apple Pay and Paypal payments.

Absolutely! We are currently working on expanding our horizon and add more countries to our current list. Once we have streamlined our processes, we will definitely open our doors to the ever expanding international market.

Currently we ship to the below countries:

North America:

USA, Canada

European Countries:

Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

Once you have paid and placed your order, it takes 1-2 days for processing & fulling the order. Generally the shipping lead time starts after the order has been fulfilled successfully.

Estimated delivery time: 

USA - 5 to 12 working days

Canada - 12 to 20 working days

Due to customs and other import related processes the shipping lead time for most of our international packages is approximately 20 to 25 working days after the order has been fulfilled.

For more details please refer to our Shipping Policy page.

At resent we only offer standard shipping option. But we are working towards making more shipping options available as soon as possible.

Currently we use USPS postal service for USA order's that get shipped from our local suppliers. On the other hand if the order gets shipped from our overseas suppliers, we use international postal service in affiliation with USPS postal service to get the order delivered.

For overseas order's, we use international postal service in affiliation with their respective country's local postal service to get the order delivered.

In order to provide the best prices to our customers and also to keep our operating cost down, we generally import most of our product from our overseas suppliers. Since this is international shipping, we have to take into consideration the following factors:

1. Shipping time from supplier to the destination country

2. Time it will takes to clear destination country (USA) customs

3. Shipping time from customs to the destination address

Generally these steps shouldn't take much time, roughly it will take 7-12 working days. Sometimes due to avoidable circumstances (like delay in the customs process, long weekends & holidays), the package might get delayed by few days (not more than that). So we request our customers to take into consideration the shipping time and place their orders accordingly to get their package delivered on time.

Absolutely. If you are unhappy with your order, we encourage you to email us directly on our email info@accessories4shoes.com, so that we may work with you to resolve your issue. On other hand we do offer a 10 day exchange policy from the date you receive your order. You will have to bear both the return and re-shipping postage.

More more details please refer to our Returns & Exchange Policy page.

We accept returns postmarked within 40 days from the date your order was successfully delivered. Refunds applied before 30 days from date of delivery and store credits before 40 days from date of delivery.

Returns must be received in new condition; unused, unworn. Items returned with obvious use, or similar product stains will be subject to refusal.

Original shipping is non-refundable.

For more details please refer to our Return & Exchange Policy page.