After logging into your account, the status of your checkout history can be found under Order History. For all the orders, a tracking number (article tracking number) will be given to you after the receipt given from the respective postal services.
You can also track your order on our order tracking page click here. Please keep the tracking number handy as it will be needed on the this page to initiate the tracking history for order. Generally it takes 2-3 days for the tracking number to get activated to show any tracking details.
Absolutely! We are currently working on expanding our horizon and add more countries to our current list. Once we have streamlined our processes, we will definitely open our doors to the ever expanding international market.
Currently we ship to the below countries:
Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
Currently we use USPS postal service for USA order's that get shipped from our local suppliers. On the other hand if the order gets shipped from our overseas suppliers, we use international postal service in affiliation with USPS postal service to get the order delivered.
For overseas order's, we use international postal service in affiliation with their respective country's local postal service to get the order delivered.
Absolutely. If you are unhappy with your order, we encourage you to email us directly on our email firstname.lastname@example.org, so that we may work with you to resolve your issue. On other hand we do offer a 10 day exchange policy from the date you
receive your order. You will have to bear both the return and re-shipping postage.
We accept returns postmarked within 40 days from the date your order was successfully delivered. Refunds applied before 30 days from date of delivery and store credits before 40 days from date of delivery.
Returns must be received in new condition; unused, unworn. Items returned with obvious use, or similar product stains will be subject to refusal.